PLEASE NOTE: Withdrawals of coins that were purchased using ACH Instant Credit cannot be withdrawn until the deposit from your bank has been transferred into our bank.
ACH deposits take 3-5 business days to clear and due to internal risk measures, we require a 7 business day hold after the funds clear. This means that you will not be able to withdraw the equivalent amount of your ACH deposit for at least 12 business days after initiating the deposit.
If you are unable to deposit or withdraw, you may have a deposit already pending or a failed withdrawal from your bank that is preventing you from depositing. Typically, once the funds have left your bank (you can check with your bank on this status), it is 1-2 days before the deposit is complete on our end.
Coins purchased with other cryptocurrencies can be withdrawn immediately. Read below for withdrawal steps. If you have questions, please contact Customer Support.
Withdrawing Fiat Currency to Bank Account (US Only)
You can withdraw your funds using cryptocurrency or ACH (bank transfer).
To withdraw using ACH:
- Tap Invest tab
- Tap My Wallets
- Tap US Dollar
- Tap Withdraw.
- Follow the instructions to submit your withdrawal. You will receive funds at your bank account within 1-4 business days.
- Your first three ACH withdrawals on any day are fee-free. Any withdrawals after this amount will incur a $1.50 fee.
Please click here to learn more about account limits and hold times.
If you have questions, please contact Customer Support.
Withdrawal via Wire (US and International)
- Tap on the wallet of the fiat coin you wish to withdraw.
- Tap Withdraw.
- Select International Wire Transfer (if sending to a non-US bank account) or Domestic Wire Transfer (if sending to a US bank account).
- For US bank accounts, you will need the Beneficiary Name, Account Number, Bank Address, and Routing Number.
- For International bank accounts, you will additionally need the SWIFT code and Bank Name.
- Review the transaction. If you need to make changes, use the back arrow. If all looks correct, Slide to submit.
- If you have used ACH to buy the coins, it may be a few days before you can withdraw. We use an instant credit so you can trade immediately, but we have to have your funds settle from your bank before you can remove your purchase.
If you have questions, please contact Customer Support.
Withdrawing Cryptocurrency
- Tap on the wallet of the coin you wish to withdraw.
- Tap Withdraw.
- Enter the amount you wish to withdraw. You can type in the amount on the keypad, or tap Send all to send everything in the wallet out of FTX App . Tap Next.
- You can either paste in the address of the wallet/exchange to which you are sending, or tap to use a QR code. You may have to give camera permissions if you use the QR code. Make sure you double-check the withdrawal address to ensure that you are sending the correct currency to the correct address! If you send Bitcoin to an Ethererum address (as an example) you will lose that currency. It is not generally recoverable, so it’s a very good idea to make sure you have everything correct before you move on. Tap Review to do a final check.
- Review the transaction. If you need to make changes, use the back arrow. If all looks correct, Slide to submit.
- FTX App really wants you to be SURE that you are not sending your currency to the wrong place. Additionally, for security, we want to make sure that you are really the one withdrawing your funds. To help with this, we’ll send an email to authenticate your withdrawal. Tap to open your email app.
- Click on the link in your email, on your phone, to verify. Once you’ve verified the transaction, we will send your coins to the address you specified.
- If you have used ACH to buy the coins, it may be a few days before you can withdraw. We use an instant credit so you can trade immediately, but we have to have your funds settle from your bank before you can remove your purchase.
If you have questions, please contact Customer Support.
Withdrawal Limits
US Customers:
Tap Settings > Account Limits to check your current limits.
Basic identity Verification: USD $10,000 and lifetime $300,000 limit.
Advanced Identity Verification: Unlimited withdrawals. If you need to withdraw more than the Level 1 limit, tap the Enable Unlimited button and follow the prompts to verify further.
Outside the US:
Tap Settings > Account Limits to check your current limits.
All FTX App customers that have completed ID verification: Unlimited withdrawals.
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Trading services offered through the FTX App site are provided by FTX.US for US Residents only, and FTX.COM for all other regions. This page may contain confidential information the use of which is governed by the FTX Privacy Policy.
Comments
4 comments
I do not have Gmail address
How do I cancel withdraw
I am really having a hell of a time withdrawing my usdc. I need assistance
Blockfolio se withdrawal kise hoga
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