What is Whitelisting?
To add on to your account’s security, we have added the Whitelisting feature on the FTX app. Once enabled, this feature will allow you to only withdraw your crypto to addresses saved in your Address Book.
How to enable whitelisting?
- On the Invest tab, tap on the gear icon on the top right of the app to access your Settings. Tap on Withdrawal address book.
- Then, toggle ON Addresses whitelisting.
- The app will then prompt you of the following:
- Addresses will be whitelisted after 48 hours - This means once you add an address, you have to wait for 48 hours before you can use it for withdrawals. When you add or change an address, you’ll have to wait for another 48 hours again.
- To disable whitelisting you will need to contact support - Whenever you want to have this feature disabled, you will need to send a ticket to support for your request. Go to Settings > Support > Submit new ticket.
- After reading the prompt, tap Enable. Your account is now limited to withdraw to only the saved addresses in your Address book.
How to add an address to your Address book?
- Go to the Withdrawal address book screen.
- Tap on Add Withdrawal Address and search for the coin.
- Enter the coin address or scan the QR code.
- Enter address name.
- Tap Save address.
If you have enabled whitelisting, below the address, you will see the date and time when you can start to use the address for withdrawals.
How to remove an address from your Address book?
- Go to the Withdrawal address book screen.
- Tap on the address that you want to remove.
- Tap Remove from Address book.
Can I add addresses without enabling the whitelisting feature?
Yes, you can add addresses in your Address book with the whitelisting feature disabled.
If you have questions, please contact Customer Support.
Comments
6 comments
Request to disable whitelisting please.
Please disable whitelisting, I know I requested to be closed, I'm truly trying to find best way to fill my needs, I am in need of funds. I have not been able to get anything at All yet I noticed being in restricted read only please make status to be active
Disable
Need help with drawing
Yes I do need help making my debit card functional.
Yes i do need help making my account 171047
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