Face or Touch ID is a convenient but optional security feature in the app. If you have previously enabled Face or Touch ID and would like to disable this, follow the steps below:
1. Tap the ⚙️ icon at the top right corner of your FTX App.
2. Select Security.
3. Tap Device Security.
4. Depending on the biometric login supported by your device, you should see one of the following:
Tap the option available to you.
If your device supports Touch ID, disable this by touching your device's fingerprint sensor.
If your device supports Face ID, this option is automatically disabled after tapping Face ID.
If you have questions, please contact Customer Support.