1. Update app to the latest version
App version: 4.10.1 Build 3004854 CP version 0.0.0 and above
2. Tap the Settings icon on the upper right corner of the screen
3. Tap Profile
5. BEFORE tapping the continue button, complete the steps on this screen.
7. Go to Settings > Identity Verification and click confirm
8. Go back to the FTX app and click Continue
9. If you wish to log back in on the app, please make sure to use your FTX.com or FTX.US account details. Your FTX app password will no longer work after merging both accounts.
9. You may now access your FTX App account on the web.
If you encounter any issues, please reach out to FTX Support here:
FTX international users - https://ftx.com/support
FTX US users - https://ftx.us/support